Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, place an order, contact us, or use any of our online services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
- Full name
- Mobile number
- Email address
- Delivery address
- Order details
- Payment method and payment confirmation details
- Uploaded payment screenshots for offline payments such as InstaPay
- Customer service messages or inquiries
- Website usage data, cookies, and browsing behavior
We only collect information needed to process your orders, improve our service, and provide a better shopping experience.
2. How We Use Your Information
Next Stores may use your information to:
- Process and confirm your orders
- Arrange delivery and shipping
- Contact you regarding your order status
- Verify offline payments such as InstaPay transfers
- Provide customer support
- Improve website performance and shopping experience
- Send offers, updates, or promotions if you choose to receive them
- Prevent fraud, misuse, or unauthorized transactions
- Comply with legal or regulatory requirements
3. Payment Information
Next Stores may offer online and offline payment methods, including cash on delivery and InstaPay.
For InstaPay payments, customers may be required to upload a payment screenshot before submitting the order. The order will remain pending until our team reviews and confirms the payment.
We do not store sensitive card details on our website. Online payment processing, when available, is handled by authorized payment service providers.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share necessary information only with trusted third parties when required to complete your order or provide our services, such as:
- Delivery and shipping partners
- Payment service providers
- Website hosting and technical support providers
- Customer service tools
- Legal or government authorities when required by law
Each party receives only the information needed to perform its service.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and show relevant products or offers.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect some website features such as cart, checkout, login, or personalized recommendations.
6. Data Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no online system is 100% secure, so we encourage customers to keep their account and payment information confidential.
7. Customer Rights
You may contact us to request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal data, where applicable
- Stopping promotional communications
- Clarification about how your data is used
Requests may be subject to legal, operational, or accounting requirements.
8. Third-Party Links
Our website may include links to third-party platforms such as Facebook, Instagram, WhatsApp, payment providers, or delivery partners.
Next Stores is not responsible for the privacy practices, content, or policies of third-party websites or platforms.
9. Updates to This Policy
Next Stores may update this Privacy Policy from time to time to reflect changes in our services, website features, business operations, or legal requirements.
The updated version will be published on this page.
10. Contact Us
For any questions about this Privacy Policy or your personal data, please contact us:
Next Stores
Phone / WhatsApp: +20 11 14078100
Email: nextni.stores@gmail.com
Facebook: Next Stores
Instagram: @next_store_egy